I.T. Support and Technology Services, Nationwide
Day-to-day I.T. support for businesses that need a team who already know their systems, plus Microsoft 365 setup, migration, licensing and administration. We are based in Manchester and support businesses across the North West and nationwide, including London.
I.T. support and Microsoft 365
We look after the things that stop work: accounts and access, devices, email and file access, Microsoft 365 licensing and administration, backup, and the everyday "this has stopped working" calls. Because we also build the network, the cabling and the phone system, support conversations start with someone who understands the environment rather than a ticket queue. We are a Microsoft Partner and an Acronis Partner.
What we support
- Helpdesk and on-site support
- Microsoft 365 setup, migration and licensing
- User and access management
- Device and endpoint support
- Backup and recovery (Acronis)
- A four-hour response SLA across every area we cover
- Cybersecurity and monitoring
- Support for multi-site businesses
Support where your sites are
We are based in Manchester and work across the North West and nationwide, including London. We hold engineers locally in the areas we cover, so support is not dispatched from one office. Every area we work in is covered by a four-hour response SLA: Manchester is head office, not the place every engineer travels from. Most support is handled remotely, and we attend site where something needs to be seen or fixed in person.
Based in Manchester, working across the North West and nationwide, including London.
I.T. support in Manchester and I.T. support in London cover the detail for each region.
One team, not a ticket queue
One team covering cabling, connectivity, telecoms, Microsoft 365 and cybersecurity keeps the practical dependencies joined up. Our engineers are documented on your environment, so we are never starting from scratch. Read more about Microsoft 365, cybersecurity and structured cabling.
Frequently asked questions
Do you support Microsoft 365?
Yes. We handle subscription and licensing, setup, migration from other platforms, user and access management, and ongoing administration. We are a Microsoft Partner.
Do you provide backup for Microsoft 365?
Yes. Microsoft 365 does not protect your data on its own, so we set up independent backup and test that it restores. We are an Acronis Partner.
Can you support a business with several offices?
Yes. We work nationwide from our Manchester base and support multi-site businesses as standard.
Do you only work in Manchester and London?
No. We are based in Manchester and work across the North West and nationwide, including London. I.T. support is delivered remotely and on site wherever your sites are.
What response do you commit to?
Support carries a four-hour response SLA across everywhere we work. That is our response commitment, not a guaranteed same-day fix. We hold engineers locally in the areas we cover, so support is not dispatched from a single office.
Can you cover the network, phones and security as well?
Yes. Because we also design the cabling, connectivity, phone systems and cybersecurity, support starts with someone who already understands your environment rather than a ticket queue.
Next step
Need a hand with this?
Call 0330 174 9142 to arrange a free review, on site, by phone or on Teams. Or send an enquiry.
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