Cloud telephone systems

Cloud telephone systems for teams of any size, from a handful of handsets to a call centre. Calls run over your internet connection, so there is no on-premise phone system to buy, house or maintain.

A clear position

Cloud only, on purpose

We do not sell on-premise telephone systems. Cloud telephony means no cabinet in a comms room, no hardware refresh, and phones that work from wherever your team is. We are clear about that position because it is the right answer for almost every business we work with.

Cloud telephony

What we cover

  • Cloud telephone systems and hosted VoIP
  • Number porting and new numbers
  • Call routing, queues and auto-attendant
  • Call centre and contact centre setup
  • Handsets, softphones and headsets
  • Voicemail, recording and reporting
  • Integration with Microsoft Teams
  • Ongoing support

Plan the change

After the PSTN switch-off

The old analogue and ISDN network is being retired, so every business needs a plan whether it likes it or not. We migrate you to cloud telephony on your own timescale, keep your existing numbers, and deal with the awkward bits — alarms, lift phones and legacy kit that used to rely on a phone line.

Read our guide to the PSTN switch-off.

Frequently asked questions

Frequently asked questions

Do you supply on-premise phone systems?

No. We supply cloud telephone systems only. There is no on-premise phone system to buy, house or maintain, and no hardware refresh to plan for.

What happens to our existing phone numbers?

Your numbers can move with you. We handle number porting as part of the migration so customers reaching you on the old number still get through.

Will our phones still work if the internet goes down?

Cloud calls need a working internet connection, so we plan connectivity and failover alongside the phones. That is one reason we handle both.

Next step

Need a hand with this?

Call 0330 174 9142 to arrange a free review, on site, by phone or on Teams. Or send an enquiry.

Tell us what you need a hand with.

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